Shipping and Returns
Shipping
The Netherlands & Belgium
We offer free Standard Shipping on all orders to The Netherlands and Belgium over €75,-. A shipping fee of €3.95 applies for orders under €75,-.
Europe & United Kingdom
Orders within Europe and in the United Kingdom are shipped for free from €150. A shipping fee of €9.95 applies for orders under €150. Duties and taxes assessed by customs are the responsibility of the customer.
International
We offer free Standard Shipping for orders over €150 outside Europe. A shipping fee of € 19.95 applies for orders under €150. Duties and taxes assessed by customs are the responsibility of the customer.
Estimated Delivery time
|
Netherlands |
1 - 2 business days |
|
Belgium, Germany & Luxemburg |
2 - 3 business days |
|
Rest of Europe |
2 - 4 business days |
|
International |
8 - 12 business days |
This is an indication. No rights can be derived from the information provided.
Returns
Is your order not what you expected? At CarlieV you can return your order within 14 days after you have received your invoice.
You can return your package to us (return costs are for your own account). Register your return package via the 'return' page and follow the instructions.The returned products will be refunded to the account with which the order was placed within 14 days of receipt.
The Netherlands
Always use our return portal for a return package. Here you can buy, complete and print your return label. Click here for the Return portal.
If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging, the return costs are on own expense. The buyer is responsible for preparing and shipping the return shipment, this also applies for missing packages. CarlieV strongly advises any buyer who wants to return his/her order to choose a secured shipment method. Return shipments take place at the risk of the buyer. It is the responsibility of the buyer to ensure that the package arrives in good condition. As a buyer, you must be able to provide a shipment receipt at any time. Unidentifiable return shipments cannot be processed. If the order is returned in its entirety, the shipping costs will be reimbursed, if only part is returned, the shipping costs will be for your own expense.
Return instructions
Returns are quite simple. Return the product(s) using our return form to the following address:
CarlieV
Marcusstraat 135
1091TJ Amsterdam
The Netherlands
The Netherlands: €4,95
Europe & UK: €9,95
Other than EU & UK: €14,95
Note: Returns that have not been registered via the return portal will not be processed. Also, products that are not returned in the original packaging will only be processed if the product is still in good condition.
Refund
The repayment of your order will happen automatically and we will transfer the money back to your credit card or bank account, depending on which method was chosen to pay the original order. Keep in mind that the reimbursement might take up to 10 working days, depending on your bank. CarlieV reserves the right to refuse returned products if it appears that they are worn or have not been returned within the stipulated deadline. NOTE: Return costs are for your own account. Worn earrings may not be returned due to hygiene.
If you want to return a product that has been paid for with a gift card, you will receive a gift card credit in return. It is not possible to exchange a gift card or products paid for with a gift card for money.
The Strong One
“I give you strength”
Sandstone is believed to imbue individuals with a sense of inner strength, determination, and perseverance. This gemstone is thought to provide support during challenging times, helping to overcome obstacles and adversity. Sandstone can enhance courage, boost confidence, and encourage resilience in the face of difficulties.
Zodiac: Gemini
The Talisman
“I will bring you fortune”
The cat’s eye gemstone is believed to serve as a talisman against evil and unexpected harm. This gemstone is widely recognized for its ability to attract wealth and prosperity or assist individuals in recovering lost riches.
It is often used as a symbol of good fortune.
Zodiac: Virgo, Taurus, Capricorn, Gemini, Libra, Aquarius
The Resistant One
“I am a shield to negativity”
Cat-eye gemstone is known for many things. The tangerine cat-eye gemstone is thought to serve as a protective talisman, helping to ward off negative energies and providing a shield against psychic attacks. Cat-eye can assist in developing a strong sense of intuition and offering a sense of security.
Zodiac: Virgo, Taurus, Capricorn, Gemini, Libra, Aquarius
The Confident One
“I encourage your personal growth”
Zebra jasper is often linked to motivation and personal growth. This gemstone is thought to ignite a sense of passion and inspire individuals to pursue their goals and aspirations. Zebra jasper can assist in promoting self-confidence and encouraging personal growth and self-improvement.
Zodiac: Libra, Virgo
The Focussed One
“I bring clarity and focus”
Cat-eye gemstone is also known for its connection to clarity and focus. It is believed to help individuals gain mental clarity, improve concentration, and enhance decision-making abilities. This lilac cat-eye moon will bring you the focus you need to realise your dreams.
Zodiac: Virgo, Taurus, Capricorn, Gemini, Libra, Aquarius
The Spiritual One
“I want you to expand your awareness”
Indigo jade is linked to spiritual expansion. It is believed to facilitate a deeper connection with the spiritual realm and higher consciousness. This gemstone will assist in your spiritual growth, promoting insight, intuition, and a heightened sense of awareness.
Zodiac: Pisces
The Intuitive One
“I show you how to trust your intuition”
Cat-eye gemstone is often associated with intuition and protection. It is believed to enhance one’s intuition and psychic abilities, allowing individuals to have a deeper understanding of situations and people.
Zodiac: Virgo, Taurus, Capricorn, Gemini, Libra, Aquarius
The Brave One
“I inspire you to be brave”
Tiger eye is often associated with strength and courage. It is believed to provide a powerful boost of confidence, willpower, and determination. This gemstone is thought to inspire individuals to take action, face challenges, and overcome obstacles with resilience.
Zodiac: Leo, Gemini
The Creative One
“I ignite your creative spark”
Gold sandstone is known for its connection to creativity and manifestation. It will inspire innovative thinking, stimulate imagination, and ignite your creative spark. Sandstone can help you tap into your creative potential, enhance artistic abilities, and bring your visions and dreams to life.
Zodiac: Gemini, Sagittarius
The Enlightened One
“I will guide you on your way”
Sodalite is a stone of insight. It is believed to open the third eye chakra, enhancing intuition, and psychic abilities. This gemstone facilitates spiritual exploration and promotes spiritual awakening. Sodalite can assist in connecting with higher realms, accessing spiritual guidance, and gaining insight into one’s spiritual path.
Zodiac: Sagittarius
The Gentle One
“I nurture and support you"
Peach Morganite is often linked to nurturing and gentleness. It is believed to offer a calming and comforting energy, providing a sense of support and security. This gemstone is thought to promote self-care, self-acceptance, and self-soothing. Peach Morganite can help individuals connect with their inner child, bringing a sense of playfulness and joy.
Zodiac: Pisces, Taurus, Cancer
The Wise One
“I help you find the answers”
Violet jade is often associated with spirituality and higher consciousness. This gemstone is thought to enhance meditation practices, deepen spiritual awareness, and connect individuals to their higher selves. Violet jade can assist in accessing higher realms of consciousness and gaining wisdom from spiritual sources.
Zodiac: Aries, Leo, Libra
The Compassionate One
“I want you to be kind to yourself”
Pink jade will encourage love and compassion. It is believed to open and activate the heart chakra, promoting feelings of love, empathy, and kindness. This gemstone is thought to enhance relationships, deepen emotional connections, and foster self-love. Pink jade can assist in cultivating a compassionate and nurturing attitude towards oneself and others.
Zodiac: Capricorn, Aries
The Hopeful One
“With me you will never lose hope”
The green aventurine donut will help you to find stability when you tend to overthink or get stuck in your mind. It helps to release old patterns so that new growth can take place. The gemstone motivates and encourages resilience in overcoming life’s obstacles with optimism and a sense of humor.
Zodiac: Leo
The Optimistic One
“I want you to keep moving forward”
Yellow aventurine is known for its connection to optimism and confidence. It is believed to uplift the spirit, promote a positive outlook, and enhance self-esteem. This gemstone is thought to instill a sense of joy, enthusiasm, and optimism in one’s life.
Zodiac: Aries, Leo and Libra
The Playful One
“I want you to play”
Dalmatian Jasper is often associated with joy and playfulness. It is believed to bring a sense of childlike wonder and enthusiasm into one’s life. This gemstone is thought to promote positivity, uplift the spirit, and encourage a lighthearted approach to life.
Zodiac: Virgo, Gemini
The Sensual One
“I ignite your passions”
Red jade is known for its connection to passion and emotion. It is believed to stimulate and intensify feelings of love, desire, and sensuality. This gemstone is thought to enhance emotional expression and ignite the flame of passion within relationships.
Zodiac: Taurus, libra
The Talkative One
“I want you to express yourself”
This cat-eye gemstone is associated with effective communication and self-expression. It is believed to enhance one’s ability to communicate clearly and assertively. This gemstone is thought to aid in expressing thoughts and emotions with confidence and clarity. It can promote effective dialogue and understanding in relationships.
Zodiac: Virgo, Taurus, Capricorn, Gemini, Libra, Aquarius
The Zen One
“I will help you find balance”
Green agate is often associated with balance and harmony. It is believed to promote emotional stability, calming turbulent emotions and restoring inner equilibrium. This gemstone is thought to bring a sense of peace and serenity, helping individuals find harmony within themselves and their surroundings.
Zodiac: Virgo, Gemini
The Protective One
“I will protect you"
Obsidian is often associated with protection and shielding. It is believed to have a powerful energy that acts as a protective shield against negative energies, psychic attacks, and emotional harm. This gemstone is thought to promote a sense of safety and security. Obsidian can also assist in releasing energetic attachments and purifying one’s aura.
Zodiac: Sagittarius, Scorpio
The Happy One
“I will make you smile"
Tangerine jade is known for its connection to vitality and joy. It is believed to infuse individuals with a vibrant energy, boosting enthusiasm and passion for life. This gemstone is thought to bring a sense of joy, optimism, and warmth. Tangerine jade can assist in revitalizing energy levels, promoting a positive outlook, and enhancing feelings of happiness and fulfillment.
Zodiac: Aquarius, Virgo
The Energetic One
“I give you and energy boost”
This Jade gemstone is often associated with vitality and energy. It is believed to ignite passion, boost motivation, and enhance physical vitality. This gemstone is thought to invigorate the body and mind, promoting a sense of strength and vigor.
Zodiac: Libra
The One In Love
“I love unconditionally”
Rose quartz is known as the stone of unconditional love. It’s believed to vibrate with an energy of pure love and light, therefore stimulating self-love, compassion and tenderness. Can also help with a broken heart or finding new love.
Zodiac: Aries, Taurus and Cancer
The Lucky One
“I will be your lucky charm”
Green jade is believed to attract good luck. It brings prosperity and wellbeing, and it can even bring wealth and abundance into all areas of your life.
Zodiac: Aries, Pisces